When you call us at +13123133253 or fill out our contact form, we collect your name, phone number, email address, and physical address. We also gather details about your roof—like its age, material, and any visible damage—so we can give you an accurate estimate. On our website, we use cookies to track which pages you visit and how you found us, but we never sell that data. For example, if you search for a 'Chicago roofing contractor' and land on our site, we see that referral source. That's it.
No. We never ask for credit card numbers or bank details through this website. Any payments are handled in person or over the phone after we've inspected your roof.
We use your details to respond to your roofing needs—scheduling inspections, providing estimates, and completing repairs or replacements. If your roof has a leak or shows signs of rot, we need your address to send a crew. We also send occasional maintenance reminders, like when it's time to recaulk flashings or reseal vents. You can opt out of those emails anytime. We never share your data with third parties for their marketing.
We only share information with our crew members and subcontractors who work directly on your roof—like the team that installs a new starter course or hand-seals each shingle. If a city inspector in Chicago needs to verify our work, we provide the permit details. We never sell your data to advertisers or list brokers. Your privacy is as solid as the roofs we build.
We keep your contact details and job records for seven years after the last service date. This helps us track warranty work and follow up if a problem like delamination or granule loss appears. After that, we delete or anonymize the data. If you ask us to remove your info earlier, we'll do it—just call +13123133253.
Our website uses SSL encryption to protect any data you submit through forms. Our office computers are password-protected, and only our office manager and owner have access to customer files. We don't store sensitive payment data because we never collect it online. For a Chicago roofing contractor, that's standard—but we take it seriously.
Illinois residents have the right to request what data we hold about you and ask us to delete it. You can also opt out of any future communications. To exercise these rights, call us at +13123133253 or email the address on our contact page. We'll respond within 30 days. No tricks, no runaround—just straightforward service.
We may update this page as our business grows or laws change. The last revision was March 2025. If we make significant changes—like starting to collect new types of data—we'll notify you by email or a notice on our homepage. Check back anytime; we keep our policies as clear as a well-staggered roof course.