These terms govern every job we handle, from a small repatch to a full tear-off and reinstall. By hiring us, you agree to the conditions below. We've built our reputation on clear contracts and honest work, so read on—we'll explain everything plainly.
Payment is due as outlined in your estimate. We accept cash, check, or card. For projects over $5,000, we require a 50% deposit upfront, with the balance due upon completion. This protects both parties and keeps materials flowing.
We guarantee our labor for 10 years on all roof restorations and replacements. If a leak appears due to our workmanship, we fix it at no charge. Manufacturer warranties apply separately to shingles, membranes, and other materials.
Changes to scope—like adding a skylight or switching from a recover to a full tear-off—must be in writing. Verbal requests won't bind us. We'll provide a change order with adjusted pricing before proceeding.
If you cancel within 3 days of signing, you get a full refund. After that, cancellations may incur a fee for materials ordered or work begun. We'll always itemize any charges.
We carry general liability and workers' comp insurance. Ask for our certificate. We subcontract only licensed, insured crews we've worked with for years.
Disputes go to mediation in Cook County before any lawsuit. This saves everyone time and money. We've never had a dispute reach court—our goal is always a fair resolution.
These terms update occasionally. The version on this page is current as of January 2025. For questions, call +13123133253.
Yes. Tell us your preference when you sign. We'll assign the same crew from start to finish. Consistency matters for quality.
Every estimate starts with a hands-on inspection. We climb onto your roof, check the substrate, measure squares, and note any rot, decay, or granule loss. You get a written quote within 24 hours.
Inspections are free for homeowners. We don't charge for looking. If you need a report for insurance, we provide that too at no extra cost.
Our estimates list every line item: materials, labor, disposal, permits. No hidden fees. We explain each term like starter course, field course, and staggered courses so you know exactly what you're paying for.
We use ring-shank nails and self-adhered underlayment on every job. That's standard for us. It costs more upfront but prevents leaks and corrosion for decades.
If you get a lower bid elsewhere, show us. We'll match it if the specs are identical. We don't cut corners on safety or durability.
Estimates are good for 30 days. After that, material prices may change. We'll notify you before any adjustment.
For complex projects like flat roof restoration or slate repair, we schedule a second walkthrough with our lead foreman. This ensures nothing is missed.
Call us 24/7 at +13123133253. We'll send a crew within 2 hours to tarp, patch, or stop active leaks. Emergency work is billed at time-and-materials, with a written estimate before we start.
We replace roofs using a full tear-off method. That means removing all old layers down to the roof deck. We never do overlays—they trap moisture and cause rot.
For repairs, we diagnose the root cause. A leak might come from a puncture, a split, or a failed seal. We don't just patch the symptom. We fix the underlying issue.
Our crews hand-seal every flashing and valley. No caulk guns. We use torch-applied or self-adhered membranes for permanent bonds.
We back-nail every shingle course to prevent blow-offs. In Chicago's wind, that matters. We also face-nail at the edges per code.
If we find rotted decking during the job, we replace it. We charge cost plus 10% for materials. You approve before we proceed.
We clean up every day. Magnets for nails, tarps for debris, dumpsters for waste. Your yard looks better than when we started.
Final walkthrough: we go over the roof together. We show you the new flashing, the staggered courses, the ridge vents. You sign off when you're satisfied.
We stand behind every job. If something fails due to our work, we fix it fast. No excuses.
Most residential roofs—about 30 squares—take 2 to 4 days. Weather delays add time. We'll give you a schedule before we start.